Last updated: 15 October 2025

This Privacy Policy explains how Infraxus Systems, a business name of SP Brands Pty Ltd (ABN 49 669 207 881) (“we”, “our”, “us”), collects, uses, and protects personal information in the course of operating our website and providing our professional services.

1. Who We Are
Infraxus Systems is a growth-finance infrastructure firm serving founder-led businesses in Australia and New Zealand.
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We are committed to protecting privacy and handling information in accordance with the Privacy Act 1988 (Cth), the Australian Privacy Principles (APPs), and, where applicable, the New Zealand Privacy Act 2020.Registered entity: SP Brands Pty Ltd (ABN 49 669 207 881)
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Registered address: 902/8 Joseph Road, Footscray VIC 3011, Australia
Email: info@infraxus.com

‍2. Information We Collect

We collect two broad categories of information:

a. Website and Enquiry Data
Information submitted via contact forms, including name, email, company, and approximate revenue band.Email correspondence you initiate with us.
Basic technical information automatically supplied by your browser (e.g. device type, IP address, browser version) used for site security and performance optimisation.

b. Client Engagement Data
When a company engages us for diagnostic or advisory work, we may access confidential financial data and related materials you provide (for example, access to accounting platforms such as Xero, spreadsheets, or financial documents).
Such access is strictly limited to fulfilling our professional engagement obligations and is always covered by confidentiality provisions, including non-disclosure agreements (NDAs) where applicable.
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We handle this information in accordance with the same privacy principles that apply to all personal information we hold.

3. Payment Processing
Our website may provide checkout links processed securely through Stripe Payments Australia Pty Ltd (“Stripe”).
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Stripe is a PCI DSS-compliant payment processor.
We do not directly collect, store, or have access to your credit-card or payment details.
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Stripe’s privacy practices are governed by its own Privacy Policy.

4. How We Use Your Information
We use collected information to:
Respond to enquiries and provide information about our services.
Deliver agreed client work and manage professional engagements.
Maintain and improve our website, systems, and client experience.
Comply with legal, tax, and regulatory obligations.
We do not sell, rent, or trade personal information.

5. Cookies and Analytics
Our site may use essential cookies for functionality and security.
No third-party analytics tools (e.g. Google Analytics, Meta Pixel, or LinkedIn Insight Tag) are active.
If we introduce analytics in the future, we will update this Policy to describe the specific tools used and the information they collect.

6. Data Storage and Security
Data submitted through our website is hosted securely by Webflow, whose infrastructure may involve data processing in the United States or other jurisdictions.
Client financial information is stored securely within access-controlled systems or local encrypted storage and is never shared externally except as required to deliver contracted services.
We take reasonable administrative, technical, and physical measures to protect information from misuse, interference, loss, and unauthorised access or disclosure.

7. Retention and Deletion
Contact enquiries are retained only as long as needed to respond and maintain business records.
Client engagement data is retained for the duration of the engagement and for a reasonable archival period thereafter to meet legal and professional obligations.
Data is securely deleted or anonymised once it is no longer required.

8. Email Communication
We may contact you directly in response to an enquiry or during the course of an engagement.
If we introduce a newsletter or other marketing communications, you will receive such emails only with your consent and will be able to unsubscribe at any time.

9. Access and Correction
You may request access to, or correction of, the personal information we hold about you by contacting us at info@infraxus.com.
We will respond within a reasonable timeframe and in accordance with applicable privacy laws.

10. Cross-Border Disclosure
Because our website and service infrastructure may involve international hosting (for example, Webflow or Stripe), your information may be transferred outside Australia or New Zealand.
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We take steps to ensure any overseas recipient provides privacy protections substantially similar to those required under local law.

11. Updates to This Policy
We may update this Privacy Policy periodically.
The “last updated” date above reflects the most recent version.
Continued use of our website or services after an update constitutes acceptance of the revised policy.

12. Contact
For any questions, requests, or privacy-related concerns, please contact:
Infraxus Systems
SP Brands Pty Ltd (ABN 49 669 207 881)
902/8 Joseph Road, Footscray VIC 3011, Australia
info@infraxus.com